Shipping policy
Last updated: June 24, 2026
At Ruffco, we're committed to getting your order to you as quickly as possible.
Order Processing
Orders are typically processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are:
- United States: 5-10 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this information to monitor the progress of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. Ruffco is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at support@theruffco.com within 7 days of delivery or the expected delivery date. Our team will work with you to help resolve the issue.
Questions?
If you have any questions regarding your order or shipping, please contact us at: